Privacy Policy

Introduction
At Tumi Cleaning, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our residential and commercial cleaning services.

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Information We Collect
We collect the following types of information to provide you with our services:

• Personal Information: This includes your name, address, phone number, and email address.

• Payment Information: For processing payments, we collect credit/debit card details or other payment-related information.

• Service Details: We record your cleaning preferences, schedules, and specific service requests to ensure a personalized experience.

• Usage Data: We may collect information on how you interact with our website, such as browsing behavior and IP address, to improve our services and your user experience.

 

How We Use Your Information
We use the information we collect to:

• Provide and manage our cleaning services, ensuring that your needs are met.

• Communicate with you regarding appointments, service updates, and promotions.

• Process payments securely and manage your account.

• Improve our services through customer feedback and website usage analysis.

 

Sharing Your Information
We respect your privacy and only share your information:

• With trusted service providers, such as payment processors, to perform essential business operations.

• When required by law or to protect our legal rights.

• With your consent, for purposes such as customer testimonials or referrals.

 

Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no data transmission over the internet can be guaranteed to be completely secure.

Your Rights
You have the right to:

• Access, update, or correct your personal information at any time.

• Request the deletion of your personal data, subject to certain legal obligations.

• Opt-out of receiving promotional communications from us.

 

Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site and allow us to customize your experience. You can manage your cookie preferences through your browser settings.

 

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites, so we encourage you to review their policies independently.

 

Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it regularly.

 

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at Support@tumicleaning.com.